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Privacy Policy
We assume that by visiting our website, you trust us — and we see it as our responsibility to protect your privacy. On this page, we explain what information we collect when you use our website, why we collect it, and how we use it to improve your experience.
This privacy policy applies solely to our services and does not apply to the privacy practices of other websites or third-party resources. By using our website, you agree to this policy. We respect the privacy of all users and ensure that the personal data you provide is treated confidentially.
Use of Our Services
When you sign up for one of our services, we may ask for personal information. This information is used solely to deliver the service and is stored on our secure servers or those of trusted third parties. We do not combine this information with other personal data in our possession.
Communication
If you send us an email or other message, we may retain that message to better handle your inquiry. In certain cases, we may ask for relevant personal data in order to respond appropriately. This information is stored on secure servers and is not combined with any other personal data we hold.
We collect data to better understand our customers and improve our services. This website uses “cookies” (text files placed on your device) to analyse how users interact with the site.
Information gathered by these cookies may be transmitted to our own servers or those of a third party. We use this data to track user behavior, compile reports, and support service improvements and web-related functionality.
We collect and use personal data only for the purposes described in this privacy policy, unless we have received your prior consent.
We do not share personal data with third parties, except for necessary web applications and integrations that support our store and order processing. This includes systems such as review platforms (e.g., WebwinkelKeur). These third parties only receive information relevant to their specific function and are not permitted to disclose it. Internally, data may be accessed only by staff who are bound by strict confidentiality.
This privacy policy is tailored to the features and services of this website.
Any updates or changes to the site may lead to changes in this policy. It is advisable to check this page regularly for updates.
We offer all users the ability to view, edit, or delete the personal data they've shared with us.
Newsletter Preferences / Unsubscribing
At the bottom of each email newsletter, you’ll find an option to update your information or unsubscribe.
We respect your privacy and the information you share in relation to our SMS marketing service. This data is used to send order notifications (including cart reminders), promotional messages, and transactional updates — such as requests for reviews.
Our website uses cookies to track items added to your cart, including if your cart is later abandoned. This allows us to send timely SMS reminders.
If you wish to update your personal details or remove yourself from our records, please contact us at support@modulata.com.
Most browsers are set to accept cookies by default, but you can adjust your browser settings to decline all cookies or notify you when one is being sent. Please note: if you disable cookies, some website features may not function properly.
We regularly monitor our compliance with this privacy policy.
If you have any questions or concerns, please contact us at support@modulata.com.
Contact Us
Email: support@modulata.com
Opening Hours:
Mon–Fri: 09:30 – 18:00
Saturday: 12:00 – 17:00
(Time zone: UTC+01:00 – Central European Time)
We aim to respond to your email within one business day.
